For the fee we undertake to provide a one-off independent critique. If a report is deemed unclear both in the view of the client and TLC, we will seek clarification from the reader and advise accordingly. Whilst we will endeavour to be as helpful as we reasonably can in-house, the fee covers the read only as described.
It is not TLC policy to put you in touch with your reader directly, however if you have a message for your reader please indicate this and we can pass the message on.
We will decide in-house who the most suitable editor for the job is, and aim to make a good match each time. TLC’s decision is final in the choice of editor.
We reserve the right to return your work and payment to you should we fail to find a suitable editor. In these exceptional circumstances, a full refund will be issued.
We aim to provide an assessment within 4-6 weeks but cannot guarantee this.
If you have paid for a speed read, you can expect to receive your report within 7-10 working days.
TLC requires correct payment in order to process any submission.
Manuscripts must be double-spaced, in 12 point font with page numbers inserted, and printed on single sides of A4, unbound and numbered.
We cannot return your manuscript without a SAE with sufficient postage to cover the weight of your work. If no SAE is included, your manuscript will be confidentially recycled.
Folders and plastic wallets will not be returned.
Amended manuscripts cannot be accepted once the work has been sent to a reader. Any amendments before this incur an additional print fee.
Refunds can be processed up until the point an editor has been assigned and the manuscript sent to them, thereafter refunds will not be possible.
In cases where you wish to lodge a complaint, we ask that you send us a letter or email and we will do our utmost to resolve the situation. We do ask however that any feedback of this nature be submitted to us within no longer than six weeks of receipt of your report in order to help us resolve issues whilst the editor has the text relatively fresh in their mind.
We cannot take responsibility for work lost in the post, so please ensure you have a back-up at home.
Your work will be treated in the strictest confidence.
The copyright of your work is automatically yours and remains yours at all times.
The copyright of the report remains with TLC. Permission should be sought from TLC before quoting a report, for example to agents or on personal websites.
Recommendations to agents or publishers will only be made after an assessment if both the reader and TLC in-house team deem your work to be potentially marketable.
In the event that we wish to forward your work to agent or publishers on your behalf, we will never do so without seeking your permission first.
TLC has linking agreements with a number of literary agencies. This is not to the financial detriment of the author. We will disclose all information pertaining to this upon request.
TLC will make no false promises or mislead the writer in any way.
Whilst we realise that receiving feedback is a sensitive process, and whilst we wish to work with as wide a range of clients as possible, we expect clients to behave in a professional manner and reserve the right to stop working with a client should their manner be offensive to our staff.
Whilst we are broadminded and accept that writing deals with subject matter of all kinds, we reserve the right not to process work if we deem it to be excessively and unacceptably offensive.
Prue Leith on her experience of TLC
“I can honestly say that I received more engaged and positive criticism from him on this story than at any time during a two year part time Creative Writing MA. Thanks again.”
“Stop wondering if it’ll be worth it. It Is. Just do it.”
“I just wanted to put down in writing how grateful I am to the fantastic feedback and advice Imogen has provided me with. Both reports are inspiring, motivating and exciting to read.”
“No aspect of my lengthy manuscript escaped his eagle eye, and the book will be much the better for his shrewd critique and the revisions he suggests. All in all, money well spent.”
“It’s especially useful to get some informed insight into the various markets out there and I really feel like it’s helped me to solidify my own thinking in that regard.”
“I need not have been afraid. Helen’s report was so positive and encouraging I actually enjoyed doing the rewriting she suggested. TLC’s sound advice and ongoing support were exactly what I needed. I’m immensely grateful.”
“I am honoured to have feedback from Jacob Ross, a writer I have respected for years. The detail of the report answers many of my questions and confirms to me that I am asking myself the right questions about my writing.”